What We Do
Our objective is clear , to work in partnership with our clients to provide the right professional staff, to work with our candidates to find the best opportunity for them to utilise their skills, at the right time and the right place with the best outcome for both parties.
How We Do It
We use our local expertise, technology and common sense to find the right candidates for the right roles. If and when we do encounter any problems during the process we will continue to deliver a first class customer service to resolve them in a quick and efficient manner.
Why We Do It
We are genuinely passionate about customer service. We want our customers businesses to thrive and our workers developing their careers and getting access to the roles and training they need to do this.
Where We Do it
From our main office in Belfast we service the full of Northern Ireland, albeit we have a presence in Portadown, Ballymena and Bangor. Our sister business, Sure Recruitment, operate contracts right across GB and beyond
We aim to improve the reputation of Recruitment in Norhern Ireland by offering quality service, best in class compliance, good working environments and employment practice for all our workers and clients. To do this we work closely with all parties to ensure everyone is satisfied with the services they are offered and the service standards they receive.
Our business is a people business and as such people need to be at the very heart of everything we do. Technology and systems can assist with a lot of what we do, but ultimately it’s people that we will be working with on a daily basis. As an ethical employer we also work with charities that mean a lot to our people, having contributed thousands of pounds since 2014 to these good causes. If you work with us or for us and have a cause close to your heart please let us know.
We aim to offer best in class service standards to every business and every candidate that engages with us. We do not believe in taking shortcuts when it comes to customer service or doing anything that might diminish the good name of our business or our clients. Our reputation is built on excellence and we will maintain that every minute of every day.
Our business isn’t the most glamorous of jobs, but Sure Recruitment understand the kind of work we do and are able to source people that want to do this work, and just as importantly manage to retain them which in itself is quite an achievement.
Distribution Team Leader
We have used a number of agencies for our perm recruitment, but Sure Recruitment seem to have a better understanding of the marketplace and actually assist us by giving us feedback and an insight into how we can recruit the very best talent out there.
We've used Sure Recruitment for all of our temporary driver requirements since 2018 and their service has been excellent over this period. The staff know all the relevant rules and regs for drivers and their training division now assists our HR team in our own driver training.
Just wanted to say a massive ‘Thank you’ from us, to you for an amazing job! I can only imagine how hard work it is these days. As you know we use 2 suppliers but 95% of staff attending Inductions are coming from you, I also had a very positive feedback from existing staff in terms of day-to-day contact with you. It’s good to know that we can have an agency we can actually rely on
Regional Distribution Centre Manager
When I passed my Counterbalance licence I approached Sure for advice on getting forklift work, and they were brilliant. After I passed the interview they arranged an assessment with a well known local business which I passed at my first attempt. I started with them as a temp worker and then went permanent after an agreed period. Best agency ever!!!!
I was made redundant and applied for a job with Sure in Belfast and they couldn’t have been any more helpful. After the interview they put me forward for an assessment and also prepped me for it (which was a huge help). I passed the assessment and worked a temp for the client before going perm with them. And it was all thanks to the guys in Sure NI.
I've worked for loads of agencies as it suits my personal circumstances with the flexibility on offer. And Sure are the best I've worked with as their way of working suits me perfectly and the customers they have sent me to have all been decent places to work, and I've never had issues with payment and stuff.
I would like to take the opportunity to thank you for all your help in finding the permanent role for me. You have been very helpful at all times. I am really excited about the challenge of the new role and I will be recommending Sure Recruitment to all my friends and family.
Cat B (van) driver
Since the very start, Sure Recruitment have always tried to support local groups and charities that mean a lot to our workforce and customers, including….
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With over 20 years’ experience in Recruitment and Training, Stevie opened Sure Recruitment in Glasgow in the summer of 2014, Sure Training in 2018 and opened Sure NI with Colin in Sept 2018.
Outside of work he’s a part-time taxi driver for his 3 kids and a keen football fan.
Colin started with Sure NI in September 2018 and he is responsible for the service levels we offer right across Nothern Ireland. He has extensive operational management experience, having been involved in recruitment for many years and he is also an Operators CPC holder.
Outside of work he enjoys spending time with his daughter, his family and his german shepherd dog. He also loves watching football and playing golf (when time permits).
William joined the business in 2022 from a retail management background.
He is a fluent Spanish speaker having spent some time teaching English in Andalucia.
William likes to follow his local football team and he is involved in organising fundraising and providing refreshments for visiting teams.
Janine started with Sure NI in 2020 as a Trainee Recruitment Consultant in the Belfast office having previously worked in customer relations / sale and marketing roles within the FMCG sector.
Outside of work she enjoys spending time with her husband, her son and socialising with her friends and family.
Caitlin joined us in 2021 from an administrative background.
Day to day duties involve organising weekly timesheets, payroll admin and monitoring the working time compliance for the workers under the Road Transport (Working Time) Regulations.
Outside of work she enjoys spending time socialising with family and friends, and spending time with her boyfriend.
Fiona joined the business in August 2022, It is her responsibility to drive the key competencies within the business using her extensive knowledge of Learning, Development, and Human Resources.
In her spare time she enjoys travel and eating good food.
Stuart joined Sure Training October 2023, he has an extensive background in Customer Account Management.
In his spare time he enjoys Brazilian Jiu Jitsu and spending time with his family.